Terms & Conditions

This website is solely operated by WAX Atelier Ltd.

WAX Atelier offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. Each Batch is unique therefore the colour can vary slightly. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the rights to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.

DISCLAIMER

The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. We make no warranties or representations about the accuracy or completeness of the site’s content ir the content of any website linked to the site and we will assume no liability or responsibility from any errors, mistakes, or accuracies of content and materials, personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial stores therein, any interruption or cession of transmission to or from the site, any bugs, viruses.

PERSONAL INFORMATION

We treat all personal information as highly confidential and will never pass on any information to third parties. We do not have any access to, or ability to store, your payment details.

Any personal information that is collected online is securely stored and never shared with any third parties.

We only ask for the necessary personal details which are required in order to process your order. We take appropriate precautions and follow industry best practices to make sure this information is not lost, misused, accessed, disclosed, altered or destroyed. To protect your personal information, when you place an online order and provide your payment card information, the information is encrypted using secure socket layer technology (SSL).

Our online store is hosted by Squarespace, who provide us with an online e-commerce platform. Your data is stored securely through Squarespace's data storage and databases behind a firewall.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other informations. We reserve the right to correct any errors, inaccuracies , or omissions and to change or update the information on the Site at any time, without prior notice.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:

contact@waxatelier.com