Shipping policy

Shipping Information

We deliver to the UK and internationally. If your area doesn’t appear at checkout, drop us a line at sales@waxatelier.com

We endeavour to send your order the quickest possible. Please allow 3-5 working days for standard delivery. WAX Atelier is not responsible for any delays or loss as delivery is provided by a third party and depends on their own terms.

In the case an order gets lost during the delivery, WAX Atelier will resend the items or issue a full refund, excluding any other compensation.

Wax Atelier is not responsible of any duty or tax charges that may be incurred by customs during the transit of your order (this is applicable for EU and international shipping)

 

Cancellation

You are entitled to cancel your order, for any reason, up to the point of despatch. If you do cancel within this time, we will issue a refund in full within 14 days of the order.